Broaden Your Horizons

Richard Williams, Independent Usborne Organiser


Terms and conditions for using this website

The following terms of use apply to the use of this website www.usbornebooksathome.co.uk.These terms of use and privacy policy are governed by English law.

1. Copyright Notice

This Website and its contents are protected by international laws. All images, text, audio and video and other materials appearing on the Website (the Content), and the arrangement thereof, are the property of Usborne Publishing or its suppliers, and are protected by international copyright and other laws.

None of the Content may be copied, reproduced, transmitted or distributed without the prior permission of Usborne Publishing. To request permission to republish any of the Content of this Website or to use quotations or extracts from any Usborne books please write to the address at the end of this page or email website_enquiries@usborne.com. The Usborne name and logos are registered trademarks.

2. Usborne Privacy Policy

In order for you to participate in our competitions or for us to send you free materials such as posters, badges and bookmarks, it is necessary for you to provide us with personal information, such as your name, email address, age and postal address. After sending you materials or notifying you that you have won a competition, your personal information will not be retained on our files, unless you have indicated that you would like to receive the Usborne email newsletter. You can unsubscribe from the newsletter email at any time by following the instructions on the Website, or by writing to the address at the end of this page, and your details will be removed from our files.

Children under the age of 13 must ask permission of an adult before entering a competition or sending any personal information.

Whenever you provide personal information, we will treat that information in accordance both with this policy and with current UK legislation. Usborne Publishing will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. For the purpose of these terms Usborne Publishing Ltd is the data controller

Any information you provide to Usborne Publishing will only be used within Usborne Publishing, and will never be supplied to third parties without first obtaining your consent, or as required or permitted by law. If you are under 18, please make sure that you obtain your parent/guardian's permission before you provide your personal information to the Usborne Website.

3. Cookies

Cookies are text files that websites use to store information on your computer. To find out more we recommend you visit http://www.aboutcookies.org for detailed guidance.

Usborne Websites only use "session cookies" and anonymous "analytic" cookies to support the navigation system of this website while you are browsing. These are automatically deleted when you close your browser. We use standard cookies to save information that may be helpful for your computer to remember. For example, on Usborne.com we save your chosen territory so you do not have to reset it every time you visit. We also use standard cookies to "save" the content of your shopping basket for up to 14 days, in case you are interrupted while browsing.

We also use cookies to see which pages you visit on this website to help us understand what visitors are interested in and improve the site accordingly.

No personal details are collected or stored at any time. Apart from the information described in the Privacy Policy above, we do not maintain any personal information obtained from users through this Website in a retrievable form.

4. Usborne Quicklinks

The websites recommended at Usborne Quicklinks, and elsewhere on the Usborne Website, are not controlled or maintained by Usborne Publishing. The content of these websites may change at any time and Usborne Publishing is not responsible, and does not accept liability, for the content or availability of any website other than its own. Nor will it be liable for any exposure to harmful, offensive, or inaccurate material which may appear on the Web.

Usborne Publishing will have no liability for any damage or loss caused by viruses that may be accidentally downloaded as a result of browsing any third party sites linked to on the Website.

Downloadable pictures

The downloadable pictures provided in the Quicklinks area of the Usborne Website may be downloaded to your computer and printed out for your own personal, non-commercial use. For example, students may download pictures to use in a school report or project, and teachers may download pictures for classroom work. The pictures are the copyright of Usborne Publishing and may not be reproduced in print or in electronic form for any commercial or profit-related purpose.

5. Readers' reviews

By posting your comments in the "Write a review" feature on the Website, you grant us the non-exclusive, royalty-free and perpetual right to display your comments anywhere on our Website and in our printed marketing materials. We reserve the right to choose which reviews will be published on the Website, and the right to edit reviews for any reason. Your name will be displayed with your review. You can ask for your review to be removed at any time by emailing us and quoting the password you entered when you submitted the review. Comments and personal information submitted for the "Write a review" feature will not be used for purposes other than described here.

6. Liability disclaimer

While every precaution has been taken in providing this Website, there is no guarantee that it will be free of infection by viruses or anything else which may be harmful or destructive.

7. Online Terms of Sale

Please read the terms of sale for purchases made on this website below, or download Online Terms of Sale PDF. PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE.

1. FORMATION OF THE CONTRACT

1.1 These terms of sale apply to goods supplied by Usborne Publishing Limited, registered in England and Wales number 1124359, registered office Usborne House, 83-85 Saffron Hill, London EC1N 8RT, UK.

1.2 No contract exists between you and Usborne Publishing for the sale of any goods until Usborne Publishing has received and accepted your order and sends you confirmation by writing or email to the address or email address you have given. Once Usborne Publishing does so, there is a binding legal contract between us.

1.3 The contract is subject to your right of cancellation if you are a consumer (see 5.1 below).

2. DESCRIPTION, SPECIFICATION AND PRICE OF THE GOODS

2.1 All goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, Usborne Publishing will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.2 The description, specification and price of the goods you order will be as shown in Usborne Publishing’s current catalogue or on its website at the time you place your order.

2.3 Usborne Publishing’s policy is to improve its products continually, and so reserves the right to make minor technical changes to the specification of the goods without affecting their then function, quality or price.

2.4 Every effort will be made to ensure that prices shown in Usborne Publishing’s current catalogue or shown on its website are accurate at the time you place your order. If an error is found prior to despatch of the goods, Usborne Publishing will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, Usborne Publishing will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.5 In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the section of Usborne Publishing’s website about delivery.

2.6 The price of the goods and delivery charges are inclusive of VAT, where applicable, as shown in Usborne Publishing’s current catalogue or on its website.

2.7 Where the goods are supplied for export from the United Kingdom, you will be liable for shipping and insurance charges as agreed with Usborne Publishing, and responsible for complying with any legislation or regulations governing the importation of the goods into the country of destination and for the payment of any duties on them.

3. PAYMENT

Payment for the goods and delivery charges can be made by any method shown on Usborne Publishing’s website at the time you place your order.

4. DELIVERY

4.1 The goods you order will be delivered to the address you give when you place your order, subject to confirmation by Usborne Publishing.

4.2 If delivery cannot be made to your address, Usborne Publishing will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

4.3 If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods.

4.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 30 days of your order. If Usborne Publishing is unable to deliver the goods within 30 days of your order, Usborne Publishing will inform you as soon as possible and you will be entitled to cancel the order and obtain a refund or re-credit for any sum that has been paid by you or debited from you credit card for the goods. Usborne Publishing will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

4.5 You will become the owner of the goods you ordered and responsible for risk of loss or damage to them once they have been delivered to you.

5. YOUR RIGHT OF CANCELLATION

5.1 If you are a consumer, you have the right to cancel the contract at any time up to the end of fourteen calendar days after you receive the goods.

5.2 To exercise your right of cancellation, you must give written notice to Usborne Publishing by hand or post, fax or email, at the address, fax number or email address shown below, giving order number, details of the goods ordered and (where appropriate) their delivery.

5.3 If you exercise your right of cancellation after the goods have been delivered to you, you must return the goods to Usborne Publishing at your own cost, in unused and otherwise re-saleable condition. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged whilst in your possession or in transit.

5.4 Once you have notified Usborne Publishing that you are cancelling the contract, Usborne Publishing will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.

5.5 If you do not return the goods as required, Usborne Publishing may charge you for the direct costs of recovering the goods.

6. WARRANTY AND LIABILITY

6.1 All goods supplied by Usborne Publishing are warranted free from defects in workmanship or materials. This warranty does not affect your statutory rights as a consumer.

6.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party.

6.3 If the goods supplied to you develop a defect, or you have any other complaint about the goods, you should contact Usborne Publishing by phone, or notify Usborne Publishing by post, fax or email, as shown below.

7. DATA PROTECTION

7.1 Usborne Publishing will take all reasonable precautions to keep the details of your order and payment secure, but unless Usborne Publishing is negligent, Usborne Publishing will not be liable for unauthorised access to information supplied by you. 7.2 Usborne Publishing will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to Usborne Publishing at the address, fax number or email address shown below.

8. GENERAL

8.1 Usborne Publishing may change these terms of sale without notice to you in relation to future sales.

8.2 These terms of sale and the supply of the goods will be subject to English law, and the English courts (or those of any other part of the United Kingdom in which you reside) will have jurisdiction in respect of any dispute arising from the contract.

Enquiries for online sales:

tel: +44 (0) 1865 883731

Email: mail@usbornebooksathome.co.uk

 How to contact Usborne Publishing

This Website is owned and operated by Usborne Publishing Ltd. If you have any questions about this Website or our privacy policy, please write or email us at the following addresses:

Robert Jones
Usborne Publishing Ltd
83-85 Saffron Hill
London EC1N 8RT
UK
telephone: 0044 (0)20 7430 2800

email:

website enquiries@usborne.com
privacy_policy@usborne.com

Returns address
Usborne Books at Home and School
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Stanton Harcourt Road
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OX29 4TU

Usborne Publishing Ltd is registered in England and Wales. Registered No. 1124359. VAT No. 240 8215 89. Registered offices: Usborne House, 83-85 Saffron Hill, London EC1N 8RT, England.