Delivery and returns

UK Delivery costs

Delivery time is up to five working days.

• £3.50 fixed charge for UK orders
• Payments in UK sterling only

All deliveries are by courier and will be unaffected by any Royal Mail disputes.
Please also note that facebook or "virtual" party orders can currenty only be delivered to mainland UK (excluding N. Ireland).

EU Delivery costs

Delivery time is up to seven working days.

Parcel destination	Fixed charge
Austria	£15
Belgium	£10
BFPO	£10
Czech Republic	£15
Denmark	£15
Finland	£15
France	£10
Germany	£10
Greece (mainland only)	£25
Hungary	£15
Italy	£15
Lithuania	£25
Luxembourg	£10
Netherlands	£15
Northern Ireland	£10
Poland	£15
Portugal	£15
Republic of Ireland	£10
Romania	£25
Slovakia	£25
Slovenia	£25
Spain (mainland only)	£15
Sweden	£15

Returns Policy

We have a simple, money-back guarantee. If, within 14 days, you decide our books aren't right for you, simply return them in their original condition for a full refund to the address below.

Usborne Books at Home and School,
Unit 8, Oasis Park,
Eynsham,
Oxon
OX29 4TU,
United Kingdom

Order enquiries and returns

If you have any queries about your online order, simply contact us:

Email: order_enquiries@usborne.co.uk

Tel: +44 (0) 1865 883731

VAT No. 410 7526 82

DSA Regulated

Usborne Books at Home is an award-winning member of, and subscribes to the code of practice of, the Direct Selling Association.